04-07-2026, 03:57 AM
How to Reset Sentry User Password via Docker Compose
Overview
This guide explains how to reset a user password in Sentry when it is running via Docker Compose.
Prerequisites
Step 1 - Navigate to Sentry Directory
Run on: Sentry Server
Step 2 - Access the Sentry Shell
Run on: Sentry Server
Access the Sentry shell inside the running container:
Step 3 - Reset the Password
Run inside: Sentry Shell
Run the following Python commands to reset the user password:
Expected Output:
Step 4 - Exit the Shell
Run inside: Sentry Shell
Step 5 - Verify Login
Summary
Overview
This guide explains how to reset a user password in Sentry when it is running via Docker Compose.
Prerequisites
- Sentry running via Docker Compose
- Root or sudo access to the server
- Sentry self-hosted directory available
Step 1 - Navigate to Sentry Directory
Run on: Sentry Server
Code:
cd /root/24x7/sentry.io/self-hostedStep 2 - Access the Sentry Shell
Run on: Sentry Server
Access the Sentry shell inside the running container:
Code:
docker-compose exec web sentry shellStep 3 - Reset the Password
Run inside: Sentry Shell
Run the following Python commands to reset the user password:
Code:
from django.contrib.auth.models import User
email = 'user@yourdomain.com'
new_password = 'YOUR_NEW_PASSWORD'
try:
user = User.objects.get(email=email)
user.set_password(new_password)
user.save()
print(f"Password reset successful for {email}")
except User.DoesNotExist:
print(f"User with email {email} does not exist.")Expected Output:
Code:
Password reset successful for user@yourdomain.comStep 4 - Exit the Shell
Run inside: Sentry Shell
Code:
exit()Step 5 - Verify Login
- Open your Sentry URL in browser
- Login with the email and new password
- Confirm access is working
Summary
- Navigate to Sentry self-hosted directory
- Access container shell using docker-compose exec
- Use Django ORM to find user by email and reset password
- Exit shell and verify login
- Always use a strong password in production
- Store passwords securely in a password manager

