How to Reset Sentry User Password via Docker Compose

How to Reset Sentry User Password via Docker Compose - Printable Version

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How to Reset Sentry User Password via Docker Compose - santosh - 04-07-2026

How to Reset Sentry User Password via Docker Compose

Overview
This guide explains how to reset a user password in Sentry when it is running via Docker Compose.

Prerequisites

Sentry running via Docker Compose
Root or sudo access to the server
Sentry self-hosted directory available

Step 1 - Navigate to Sentry Directory
Run on: Sentry Server

Code:
cd /root/24x7/sentry.io/self-hosted

Step 2 - Access the Sentry Shell
Run on: Sentry Server

Access the Sentry shell inside the running container:

Code:
docker-compose exec web sentry shell

Step 3 - Reset the Password
Run inside: Sentry Shell

Run the following Python commands to reset the user password:

Code:
from django.contrib.auth.models import User

email = 'user@yourdomain.com'

new_password = 'YOUR_NEW_PASSWORD'

try:

    user = User.objects.get(email=email)

    user.set_password(new_password)

    user.save()

    print(f"Password reset successful for {email}")

except User.DoesNotExist:

    print(f"User with email {email} does not exist.")

Expected Output:

Code:
Password reset successful for user@yourdomain.com

Step 4 - Exit the Shell
Run inside: Sentry Shell

Code:
exit()

Step 5 - Verify Login

Open your Sentry URL in browser
Login with the email and new password
Confirm access is working

Summary

Navigate to Sentry self-hosted directory
Access container shell using docker-compose exec
Use Django ORM to find user by email and reset password
Exit shell and verify login
Always use a strong password in production
Store passwords securely in a password manager